Privacy Policy (UK GDPR)
Last updated: October 2026
1. Data Controller & UK GDPR Compliance
Best Media UK respects your privacy and processes personal data strictly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
When you request a 24-hour trial, place an order, or contact our helpdesk, we collect only the minimum information required to deliver your credentials and support: your name, UK WhatsApp/telephone number, optional email address, and device type.
3. How We Use Your Data
We use your contact details solely to deliver your subscription credentials, provide technical installation assistance, process refund requests, and respond to customer service enquiries. We never sell, rent, or trade your personal information to third parties.
4. Data Retention & Security
All communications with our website are encrypted using 256-bit SSL/TLS. Order records are retained only for the duration of your active service term and applicable UK accounting obligations, after which they are securely deleted.
5. Your Rights Under UK Data Protection Law
Under the UK GDPR, you have the right to access, rectify, or request erasure of your personal data at any time by contacting [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).